FAQs

📘 DIGITAL PRODUCTS

Q: How will I receive my ebook after purchase?

A: Once you complete your purchase, you’ll receive a download link by email. The link is valid for 24 hours after it’s clicked, so make sure to save your ebook right away.

Q: Can I share or resell the ebook?

A: No. The ebook is for personal use only. Redistribution, resale, or sharing is not permitted.

☕ MERCH (MUGS, T-SHIRTS, MOUSE PADS)

Q: Do you offer different sizes or colors?

A: The available sizes and colors for each item are listed on the product page. Please review them carefully before ordering.

Q: How much is shipping?

A: Shipping is free. All products have free shipping.

Q: How long does shipping take?

A: Most orders are processed within 2–4 business days and shipped shortly after. Delivery times vary between 8-10 business days, but may vary based on your location.

Q: What if my item arrives damaged?

A: If your item was damaged in shipping and is unused, contact us with a photo at clariselpc@gmail.com. We’ll verify the issue and send you a replacement.

💳 GENERAL QUESTIONS

Q: What payment methods do you accept?

A: We accept major credit cards, debit cards, and other secure checkout options listed at payment.

Q: Can I cancel or change my order?

A: Orders begin processing immediately, so cancellations or changes may not be possible. Please reach out as soon as possible if there’s an issue and we will get back to you as soon as possible.

Q: Do you offer refunds?

A: Refunds are only provided for damaged physical items that meet return conditions. Digital products are non-refundable.